Changed your mind? No problem at all.
If you no longer want your car mats, you have 30 days from the day they arrive with you to let us know. Just email us at orders@carmatco.com and we'll let you know what to do next.
Some things to remember:
Once we’ve accepted your request to return your mats, you need to get them back to us within 14 days. We'll then aim to process them within five working days of them arriving in our warehouse. You're responsible for getting the mats back to us in good condition and you'll also need to pay for the return postage, so we recommend you use a tracked and insured service. If your mats do arrive back with us damaged or in a worse condition, this will affect how much of a refund we can give you.
Something wrong with your mats?
Hopefully your mats are perfect. If they're not, we're really sorry. Drop us an email at orders@carmatco.com and we'll get back to you to discuss next steps, whether that be a replacement or refund.